Shipping policy

At AMOKA, we ensure your jewellery reaches you safely and as quickly as possible.
Order Processing
All orders are processed within 24–48 hours of successful order confirmation, excluding Sundays and publicholidays.
Once your order is dispatched, you will receive a tracking link via SMS, WhatsApp, or email to track yourshipment in real time.
Shipping Charges
Free Shipping on all prepaid orders across India.
Partial Cash on Delivery (COD) is available with a non-refundable advance payment of ₹100 atcheckout.
The remaining amount is payable upon delivery.
Delivery Timelines

Please note that delivery timelines are estimates and may vary due to courier operations, weatherconditions, public holidays, or unforeseen circumstances.
Order Tracking
Once your order has been shipped, tracking details will be shared on your registered email address andphone number.
Address Changes
Shipping address modifications can be requested before dispatch. Once an order has been shipped, we may not be able to modify the delivery address.
Failed Deliveries
If a shipment is returned due to an incorrect address, customer unavailability, refusal to accept delivery, orfailure to respond to courier communication, additional shipping charges may apply for re-dispatch.
For Partial COD orders, the ₹100 advance payment is non-refundable.
Delivery Delays
While we strive to deliver every order within the estimated timeline, delays may occur due to:
High order volumes during sales or festive periods
Weather disruptions
Courier partner delays
Remote delivery locations
Natural calamities or unforeseen events
Important Information
Please inspect the package before accepting delivery.
If the package appears tampered with, kindly refuse delivery and contact us immediately.
We recommend recording an unboxing video for any claims related to damaged, missing, orincorrect products.
Do not share delivery OTPs before physically receiving your package.
Need Assistance?
For any shipping-related queries, please contact us:
Email: amoka.support@gmail.comPhone / WhatsApp: +91 9811986452
Our team will be happy to assist you.